State Farm® Insurance Agent Kevin Patton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ebony Evans
June 27, 2025
5
out of
5
rating by Ebony Evans
"Great place"
Wesley Angel
June 26, 2025
5
out of
5
rating by Wesley Angel
"Vanessa was absolutely wonderful! She was super helpful and made the whole experience smooth and stress-free. Thank you, Vanessa – your excellent customer service really stood out!"
Kristi Stegall
June 26, 2025
5
out of
5
rating by Kristi Stegall
"Great service"
Jeff Harper
June 11, 2025
5
out of
5
rating by Jeff Harper
"Your office have always been very friendly and patient with my needs. I would definitely refer your office."
Eli Elarabi
June 3, 2025
5
out of
5
rating by Eli Elarabi
"Judith with Kevin Patton at State Farm was awesome, she answered all my question and assisted with the full six months payment in a professional manner. As always thank you so much for your prompt response."
We responded:
"Thank you for taking time to share your experience with our agency. We appreciate you allowing our office to serve you for all of your insurance needs. We are thankful for the opportunity to serve you."
J Coleman
May 22, 2025
1
out of
5
rating by J Coleman
"Been with State Farm for decades..Been with this agent for years moved to a different area and requested a transfer to a different agent in my new location this must have upset this agency because I had nothing but problems after the request even had to get State farm customer service involved multiple times and still had problems for months and when the Patton agency finally transferred my policy over to the new agent they made sure it was all screwed up never been on a pay every 6 month policy in my life always been month to month and in the end this agency lost State farm a longtime customer...Found much cheaper policy elsewhere anyway pays to shop around and not stay with a company that you foolishly feel comfortable with when they're taking advantage of your comfortability.."
We responded:
"We take pride in serving. Please forgive us if we fell short of your expectations. Know that I take all feedback seriously. I will definitely make sure to review your feedback and past account with our agency. My goal is for us to continue to improve and serve. Thank you for your feedback."
Raquel Garza
May 20, 2025
5
out of
5
rating by Raquel Garza
"Fantastic Customer Service from Judith Martinez Customer service in general has declined over the years, so it’s always refreshing when someone stands out for doing things right. I work regular business hours Monday through Friday, so it’s not always easy for me to take care of personal matters during the day. That’s why I really appreciate the help I’ve received from Judith Martinez over the past year. She’s always responsive via email, professional, and truly helpful. Judith consistently goes above and beyond, and it makes a big difference. Thank you, Judith—please keep up the great work and positive attitude. You’re a real asset!"
We responded:
"Thank you for your compliment to our agency and our team. Know that we appreciate your business and we appreciate you sharing your experience. We take pride in providing great auto insurance, home insurance, and financial services. Thank you for your business."
Shirley Carter
May 2, 2025
5
out of
5
rating by Shirley Carter
"Very friendly and Helpful"
We responded:
"Ms. Carter, thank you for your comments and the amazing 5 star review for the insurance protection and the service provided by our agency. Please share our service and your experience with anyone you know who can benefit from our amazing Auto insurance, home insurance, renters insurance and our life insurance products."
Maryum khan
April 2, 2025
5
out of
5
rating by Maryum khan
"Thank you Judith Martinez for always making my experience seamless.."
We responded:
"Thank you so much for your business and acknowledgement of our service. We appreciate your business and your comments."
Gilbert J Lopez
April 2, 2025
5
out of
5
rating by Gilbert J Lopez
"The ladies at the front desk- and Lauren have always been very attentive and helpful on my needs. I would definitely send any referrals their way. Thank you"
We responded:
"Thank you for your business and thank you for acknowledging my team that has helped make a difference in your life.... We take pride in serving our customers with all of their auto insurance, home insurance and financial services needs."
KillaBooth
February 14, 2025
1
out of
5
rating by KillaBooth
"This agency sucks! Ive been trying to call them for over 3 months to give me a better quote for a car I barely drive. They never response until you act out of character through email. They also lied to me about trying to get in contact with me via email. All they going to do is sign you up and raise the price each time you renew your contract. Trust me people, don’t waste your time. The first year was great but it has been increasing each year a lil over 100 dollars. Trash trash trash."
We responded:
"In reference to your review, if you are available, I would like the opportunity for our office to discuss your concerns in reference to a "better" quote, after being with us over a year on the vehicle you barely drive, in reference to the lie you have explained that you received, and the time that you feel you have wasted. We take pride in serving our customers and community with integrity, options, and education. Please advise of your legal name, and contact number in order to assist. "
Ana Macias
February 13, 2025
5
out of
5
rating by Ana Macias
"Great service and very friendly!"
We responded:
"Thank you for sharing your experience with our office over the years. We are thankful for the opportunity to serve you. We also appreciate you allow us to be our best with your auto insurance, home insurance and your financial services. "
Donya Brooks
January 31, 2025
5
out of
5
rating by Donya Brooks
"I am very pleased with this State Farm agency. They are very friendly and always able to assist when I call in. I would recommend this agency to anyone I know."
We responded:
"Donya, thank you for taking time to share your thoughts and kind words about our insurance and financial services agency. We appreciate the part, in which you play, in making us GREAT, by allow us to service you. Thank you for the recommendation of our office here in Richmond, Texas and the Houston area...."
Valinda Ramirez
January 31, 2025
5
out of
5
rating by Valinda Ramirez
"Great rates for life insurance policies and the ladies there are always so kind and helpful."
We responded:
"Thank you so much for allowing our office to take care of your life insurance needs. We take pride in providing the best financial services products to take care of your needs."
Discover Your Best Self
January 30, 2025
5
out of
5
rating by Discover Your Best Self
"Very customer service driven. Response time was same day and very helpful."
We responded:
"Thank you for our "5 STAR review. We also appreciate you taking time to express your appreciation of our excellent customer service and our help and same day response time. We are thankful for your business."
Tracey Samuel
January 29, 2025
5
out of
5
rating by Tracey Samuel
"Sooo, not once have I went to the office and wasn’t greeted , wait time was acceptable (usually none tho) and the agents are super nice and super duper helpful! Love the service and the prices! Thx Mr Patton and team!"
We responded:
"Thank you for allowing our team to serve you. We love taking care of our customers and providing great service."
Michael Calvit
January 28, 2025
5
out of
5
rating by Michael Calvit
"Kevin Pattons team are Alway's Providing Me With Great Service, and are very professional."
We responded:
"Thank you for the comments and raving review that you have provided in reference to the service you received from our team. We take pride in our professionalism, and we work and strive to provide the best service possible."
Zenola Lewis
January 28, 2025
5
out of
5
rating by Zenola Lewis
"I was recommended to this particular office by a relative. My agent was Jessica W. We spoke and she told she would get back with me. She did and she explained everything to me concerning my policies.I was very pleased with the amount time and work that she put in getting me signed up with the policies."
We responded:
"Thank you for sharing your time and comments in reference to the insurance services that Kevin Patton State Farm provided to you by Jessica. We thank you for allowing our office to serve you for your insurance needs. Please share your experience with others in order for our office to serve them as we served you."
TJ Nash
January 22, 2025
5
out of
5
rating by TJ Nash
"Judith Martinez Is a consistent and professional representative who always does everything in her power to assist the customer to the best of her ability."
We responded:
"Thank you so much for taking the time to share your experience with our office. Know that we appreciate your business and your comment in reference to Judith. Thank you for your time and continue to share our office with others"
Sarah Shapley
January 17, 2025
5
out of
5
rating by Sarah Shapley
"Thank you Judith for helping with such a stressful day. I know my parents have been with Kevin Patton’s office for several years and now I see why."
We responded:
"Thank you for taking time to share your thoughts in reference to your experience with our office. Know that we appreciate you and your family."
Patrick Leung
January 17, 2025
5
out of
5
rating by Patrick Leung
"Lauren V. Is an excellent advisor. She is very patient and helpful!"
We responded:
"Thank you for your business, your time, and your comments in reference to your experience with Lauren. We strive to provide patience and to be very helpful when it comes to our customers insurance needs and financial services needs. Thank you for sharing and continue to share our business with others."
Brenda Banks
January 17, 2025
5
out of
5
rating by Brenda Banks
"Judith is the best"
We responded:
"Thank you so much for taking time to acknowledge our office and your experience with Judith...."
Ilene Harper
December 10, 2024
5
out of
5
rating by Ilene Harper
"Kevin Patton has served as my insurance agent for over 20 years, delivering consistently exceptional service. Mr. Patton has a rare ability to make every client feel like his most important customer. If it is important to you, it’s important to Mr. Patton. Thank you for your superior service as an agent!"
We responded:
"Thank you for your patronage to our business. Know that we appreciate you and your business. Thank you for allow our agency to serve you."
Phillip Jackson
December 10, 2024
5
out of
5
rating by Phillip Jackson
"Today I called Kevin Patton's State Farm Office and as always I was greeted with great customer service. I spoke with Judith and she took care of my situation in a matter of minutes. Thank you State Farm and Mr. Patton for all that you do!"
We responded:
"Thank you so much for allowing our office to serve you for your insurance needs and your financial services needs. We appreciate your business and your comments. We look forward to continuing our service to you."
brenda Boyd
November 8, 2024
5
out of
5
rating by brenda Boyd
"Great office and service"
We responded:
"Thank you so much for your comments and your 5 star review."