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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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KillaBooth

February 14, 2025

1  out of  5
rating by KillaBooth
"This agency sucks! Ive been trying to call them for over 3 months to give me a better quote for a car I barely drive. They never response until you act out of character through email. They also lied to me about trying to get in contact with me via email. All they going to do is sign you up and raise the price each time you renew your contract. Trust me people, don’t waste your time. The first year was great but it has been increasing each year a lil over 100 dollars. Trash trash trash."
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Ana Macias

February 13, 2025

5  out of  5
rating by Ana Macias
"Great service and very friendly!"
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Donya Brooks

January 31, 2025

5  out of  5
rating by Donya Brooks
"I am very pleased with this State Farm agency. They are very friendly and always able to assist when I call in. I would recommend this agency to anyone I know."
We responded:
"Donya, thank you for taking time to share your thoughts and kind words about our insurance and financial services agency. We appreciate the part, in which you play, in making us GREAT, by allow us to service you. Thank you for the recommendation of our office here in Richmond, Texas and the Houston area...."
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Valinda Ramirez

January 31, 2025

5  out of  5
rating by Valinda Ramirez
"Great rates for life insurance policies and the ladies there are always so kind and helpful."
We responded:
"Thank you so much for allowing our office to take care of your life insurance needs. We take pride in providing the best financial services products to take care of your needs."
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Discover Your Best Self

January 30, 2025

5  out of  5
rating by Discover Your Best Self
"Very customer service driven. Response time was same day and very helpful."
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Tracey Samuel

January 29, 2025

5  out of  5
rating by Tracey Samuel
"Sooo, not once have I went to the office and wasn’t greeted , wait time was acceptable (usually none tho) and the agents are super nice and super duper helpful! Love the service and the prices! Thx Mr Patton and team!"
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Michael Calvit

January 28, 2025

5  out of  5
rating by Michael Calvit
"Kevin Pattons team are Alway's Providing Me With Great Service, and are very professional."
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Zenola Lewis

January 28, 2025

5  out of  5
rating by Zenola Lewis
"I was recommended to this particular office by a relative. My agent was Jessica W. We spoke and she told she would get back with me. She did and she explained everything to me concerning my policies.I was very pleased with the amount time and work that she put in getting me signed up with the policies."
We responded:
"Thank you for sharing your time and comments in reference to the insurance services that Kevin Patton State Farm provided to you by Jessica. We thank you for allowing our office to serve you for your insurance needs. Please share your experience with others in order for our office to serve them as we served you."
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TJ Nash

January 22, 2025

5  out of  5
rating by TJ Nash
"Judith Martinez Is a consistent and professional representative who always does everything in her power to assist the customer to the best of her ability."
We responded:
"Thank you so much for taking the time to share your experience with our office. Know that we appreciate your business and your comment in reference to Judith. Thank you for your time and continue to share our office with others"
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Sarah Shapley

January 17, 2025

5  out of  5
rating by Sarah Shapley
"Thank you Judith for helping with such a stressful day. I know my parents have been with Kevin Patton’s office for several years and now I see why."
We responded:
"Thank you for taking time to share your thoughts in reference to your experience with our office. Know that we appreciate you and your family."
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Patrick Leung

January 17, 2025

5  out of  5
rating by Patrick Leung
"Lauren V. Is an excellent advisor. She is very patient and helpful!"
We responded:
"Thank you for your business, your time, and your comments in reference to your experience with Lauren. We strive to provide patience and to be very helpful when it comes to our customers insurance needs and financial services needs. Thank you for sharing and continue to share our business with others."
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Brenda Banks

January 17, 2025

5  out of  5
rating by Brenda Banks
"Judith is the best"
We responded:
"Thank you so much for taking time to acknowledge our office and your experience with Judith...."
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Ilene Harper

December 10, 2024

5  out of  5
rating by Ilene Harper
"Kevin Patton has served as my insurance agent for over 20 years, delivering consistently exceptional service. Mr. Patton has a rare ability to make every client feel like his most important customer. If it is important to you, it’s important to Mr. Patton. Thank you for your superior service as an agent!"
We responded:
"Thank you for your patronage to our business. Know that we appreciate you and your business. Thank you for allow our agency to serve you."
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Phillip Jackson

December 10, 2024

5  out of  5
rating by Phillip Jackson
"Today I called Kevin Patton's State Farm Office and as always I was greeted with great customer service. I spoke with Judith and she took care of my situation in a matter of minutes. Thank you State Farm and Mr. Patton for all that you do!"
We responded:
"Thank you so much for allowing our office to serve you for your insurance needs and your financial services needs. We appreciate your business and your comments. We look forward to continuing our service to you."
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brenda Boyd

November 8, 2024

5  out of  5
rating by brenda Boyd
"Great office and service"
We responded:
"Thank you so much for your comments and your 5 star review."
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Andreas Kapetanakis

October 19, 2024

5  out of  5
rating by Andreas Kapetanakis
"I had an exceptional experience with Jessica Witt at State Farm. She was incredibly helpful, professional, and made the whole process smooth and easy. Her attention to detail and willingness to go the extra mile really stood out. I highly recommend her for anyone looking for quality service!"
We responded:
"Thank you for sharing your experience that you have received from our office and the experience you have had with Jessica here at Kevin Patton-State Farm Insurance Agency. We appreciate your business."
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patricia Willis

September 25, 2024

5  out of  5
rating by patricia Willis
"Always helpful and friendly!"
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Alice Greene

September 3, 2024

5  out of  5
rating by Alice Greene
"Judith is always there to help me with my needs. Office staff are always friendly and available"
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Ernestine Rivera

August 21, 2024

5  out of  5
rating by Ernestine Rivera
"Grate"
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Lupita Yanez

August 6, 2024

1  out of  5
rating by Lupita Yanez
"DO NOT GET INSURANCE HERE. They will literally never answer the phone. You can send emails and they will never respond and they won’t get back to you until you report to corporate!"
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joyce johnson

June 26, 2024

3  out of  5
rating by joyce johnson
"please change your hours of operation. I called at 5:30pm and it said your office was close."
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Sam Ward

June 13, 2024

5  out of  5
rating by Sam Ward
"Great place, join the team..great agent...ask for Mrs.Judith in the Richmond,Tx office"
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charles johnson

June 5, 2024

5  out of  5
rating by charles johnson
"5years with Kevin Pattons office and staff and they have been GREAT!"
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Eloy Cardenas

May 29, 2024

5  out of  5
rating by Eloy Cardenas
"Always helpful and available"
We responded:
"We greatly appreciate you and look forward to continuing to be of service to you and your family!"
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Dora Salazar

May 15, 2024

5  out of  5
rating by Dora Salazar
"Great office staff!"
We responded:
"Thank you, Ms. Salazar!"