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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Stephanie Barboza Simmons

March 10, 2023

5  out of  5 rating by Stephanie Barboza Simmons
"Kevin Patton State Farm has such a friendly and inviting environment! Every time I come in, I’m greeted by Vanessa and Judith in the front and assisted by great team members like Lauren who helped me get my policy changed and also taught me about great discount opportunities to lower my premium. The whole team is very diligent and kind hearted; they found a way to make dealing with insurance enjoyable."

Feliciano Hernandez

March 10, 2023

5  out of  5 rating by Feliciano Hernandez
"Excellent service. Thank you Kevin Patton and staff."

Brittany Steadman

February 24, 2023

1  out of  5 rating by Brittany Steadman
"They hardly answer the phone. You have to call the 1800 number for them to get someone from the office to call you back."


February 23, 2023

5  out of  5 rating by C M
"Great kind professional agent! Fantastic team. Beautiful office. Easy to access the location. Lots of parking"

Nayeli Villarreal

January 20, 2023

5  out of  5 rating by Nayeli Villarreal
"Great experience!! I highly recommend. Thank you for your great service and knowledge. Your staff is amazing! Judith, Crystal, Alexis, Sandra:)"

Kadmiel Kelome

January 20, 2023

2  out of  5 rating by Kadmiel Kelome
"The office is much short staffed, since July of 2022. When I moved here to Houston back in June of 2022, I was able to call and a staff member would always answer the phone. Fast forward to my renewal time (beginning of December 2022), I could not get in touch with anyone from the office. It took almost a month to receive a call back from someone in the office, but by that time, I transferred to a new State Farm agent. Above all, I never received a call from Kevin Patton. This was the first insurance agency that I have ever had, where the agent (him or herself) never reached out to me."

John A.

January 13, 2023

1  out of  5 rating by John A.
"This guy and his office are the definition of incompetence. They never pick up their phone. I called this incompetent office daily for several days, no answer. They don't check their emails, jacked up my premium in less than 2 months for a signed document that was sent back to them but they never received, all which I have a proof of. Charged my bank after I already emailed them to cancel my policy with immediate effect since they are so incompetent which I will dispute with my bank, no doubt if they don't refund it. Save yourself a headache and skip these useless folks."

Eric Neighbors

January 3, 2023

5  out of  5 rating by Eric Neighbors
"Great place"

Diana A

November 3, 2022

2  out of  5 rating by Diana A
"I was a happy customer until I called the office to get some information about my policy (maybe it's because this is the first time I have to contact a representative in over 5 years). Let me begin to tell you it was almost impossible to get the to answer the phone, and when they did, they were supposed to call me back, they did after I called a second time unhappy about waiting more than 4 hours for a called that didn't last much. The representative whom I spoke to was supposed to send me a quote YESTERDAY and I haven't received anything. I've been calling the whole day and they don't answer the phone. They are excusing on a short staff but the as far as I know we keep paying our bills, the least we deserve is to get the attention and requests we're deserve."

Shalena Stafford

October 31, 2022

5  out of  5 rating by Shalena Stafford
"Everyone that I talk to is very knowledgeable and very nice personalities. I just spoke with Alissa, and she was awesome. Very personable and concerned about their customers, Christina/Christine does an awesome job as well."

Plez Reed

October 27, 2022

5  out of  5 rating by Plez Reed
"Been with Kevin since 2009 and service has been a great and it's been good to be apart of Kevin Patton and staff."

Tafique Hossain

October 25, 2022

5  out of  5 rating by Tafique Hossain
"Always very helpful"

Mucy Vazquez

October 6, 2022

1  out of  5 rating by Mucy Vazquez
"Idk why we haven't moved our business somewhere else probably the worst customer service . They never know whats going on. No question has a answer they blame problems on different lady's. Kevin doesn't care one bit . If you want to have a different amounts added to your bill every month this the place . If you want to be told you missed payments but you have the receipt go ahead lol such a dam joke"

Candido CG

October 5, 2022

2  out of  5 rating by Candido CG
"Long time client and best driver in the area. Been with them about 10 years.My insurance keeps going up instead of down. Considering changing places"


August 15, 2022

5  out of  5 rating by KEVO FLIPSIDE
"Totally awesome Insurance Agency they have taken care of me and my father for many years"

k evans

August 12, 2022

5  out of  5 rating by k evans
"Kevin Patton and his staff have been a continual blessing to our family, especially in the last few years. The patience, kindness, and professionalism, shown by his staff are an indication of the high standards, scrupulous honesty, and genuine caring that Mr. Patton has set as his corporate culture."

Don Ferr

July 20, 2022

5  out of  5 rating by Don Ferr
"Judith Martinez is the best! She answer all my questions about our home and vehicle policy, keep up the good work…:-)"

Sandra Guyton

May 25, 2022

5  out of  5 rating by Sandra Guyton
"Home Insurance"

J.R. Salazar

March 31, 2022

2  out of  5 rating by J.R. Salazar
"I've been a happy customer since 2009. That was until I chose Kevin Patton's office as my provider for home insurance last year. Everytime I call to get an in depth answer about my policy it takes atleast a day or two to get a call back. I called 9 days ago to negotiate my coverage because it jumped up $500 from last year. I barely got a call back today... at 5:10. When I called back I get a machine bc the normal office hours end at 5 pm. They're great for car insurance but not so much home owner's insurance."

peter greene

March 23, 2022

5  out of  5 rating by peter greene
"Great staff and good service, especially Judith who helps me set up my drive safe and save and regarding my accouny. Very pleasant."


March 22, 2022

5  out of  5 rating by Jujubie
"Great customer service when applying for auto and life policies. Their owner, Kevin Patton introduced me to all his office staff and they are all very hospitable, professional and knowledgeable. I would definitely send them referrals."

Heavenly Goddess

March 14, 2022

5  out of  5 rating by Heavenly Goddess
"I came to get insurance on my vehicle Mrs. Judith was very helpful and superb customer friendly service when I entered the office. She made me feel very welcome as soon as I walked into the office. A# customer service."

Francisco Martinez

March 10, 2022

5  out of  5 rating by Francisco Martinez
"I am pleased with your office and staff. Always helpful with getting the best rates and discounts within my budget. Judith and staff are AWESOME in returning my calls/EMAILS. Thank you! 😀"

Donna Thomas

March 5, 2022

5  out of  5 rating by Donna Thomas
"Thanks for providing great service to me for the past 12 years"

Joaquin Martinez

February 27, 2022

5  out of  5 rating by Joaquin Martinez
"Been with them for a few years. Never have a problem with them. Always able to contact them and speak to someone instead of having to leave a message."