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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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joyce johnson

June 26, 2024

3  out of  5 rating by joyce johnson
"please change your hours of operation. I called at 5:30pm and it said your office was close."
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Sam Ward

June 13, 2024

5  out of  5 rating by Sam Ward
"Great place, join the team..great agent...ask for Mrs.Judith in the Richmond,Tx office"
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charles johnson

June 5, 2024

5  out of  5 rating by charles johnson
"5years with Kevin Pattons office and staff and they have been GREAT!"
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Eloy Cardenas

May 29, 2024

5  out of  5 rating by Eloy Cardenas
"Always helpful and available"
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Dora Salazar

May 15, 2024

5  out of  5 rating by Dora Salazar
"Great office staff!"
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Oseas Ramos

May 8, 2024

5  out of  5 rating by Oseas Ramos
"Office was very helpful"
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Dana Rainosek

April 25, 2024

5  out of  5 rating by Dana Rainosek
"Judith has been wonderful in the most recent natural disaster we had in our area. Was able to make the whole process as smooth and stress free as possible."
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yasin davila

April 18, 2024

5  out of  5 rating by yasin davila
"Crystal did a great job 5 stars"
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David Ryan

April 15, 2024

5  out of  5 rating by David Ryan
"Judith at Kevin Patton State Farm delivered exceptional customer service today. Professional and took care of my requests with a very proactive approach and attitude. Thank you"
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Henry Wimpey

April 9, 2024

5  out of  5 rating by Henry Wimpey
"Very helpful with the handling of my claim. Great office! Thank you Judith"
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Verna Thompson

April 8, 2024

5  out of  5 rating by Verna Thompson
"Great office and service"
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Homero Escamilla

April 3, 2024

5  out of  5 rating by Homero Escamilla
"Always helpful and available for me and my needs. Thank you"
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Erik Yeverino

April 1, 2024

4  out of  5 rating by Erik Yeverino
"I've been with Kevin Patton's state farm for many years, with no issues. They help with giving the best coverage for my insurance. And always friendly."
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Kamisha De'Witt

February 28, 2024

5  out of  5 rating by Kamisha De'Witt
"Exceptional Service and Great Rates! I recently had the pleasure of working with Marcelino Lopez at State Farm for my auto insurance and personal short-term disability insurance needs, and I cannot speak highly enough of his exceptional service. Marcelino truly went above and beyond to assist me, providing personalized attention and ensuring that I received the best coverage tailored to my requirements. Not only did Marcelino make the entire process smooth and hassle-free, but he also exceeded my expectations by coming back with quotes that beat the competition. His dedication to finding me the most competitive rates while not compromising on coverage was truly impressive. Marcelino's professionalism, knowledge, and genuine care for his clients were evident throughout our interactions. He patiently answered all my questions, provided clear explanations, and made me feel confident in my insurance decisions. I am immensely grateful for Marcelino's assistance and will undoubtedly refer anyone I know to him without hesitation. Thank you once again, Marcelino, for your outstanding help and for going the extra mile to ensure I got the best insurance coverage at the best rates possible. Highly recommended!"
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cheryl patterson

February 28, 2024

5  out of  5 rating by cheryl patterson
"Excellent service. The go to insurance agency. Kevin Patton and his staff are wonderful!"
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Chuck Jordan

February 27, 2024

5  out of  5 rating by Chuck Jordan
"Lauren was Super Duper AWESOME FOUND alot INFO for me & my DIFFICULT SITUATION but came THRU like a 🏆🏆🏆 Thank you so much"
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Mario Lopez

February 6, 2024

1  out of  5 rating by Mario Lopez
"Would be nice to get someone to answer the phone."
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Julia Beeler

January 29, 2024

5  out of  5 rating by Julia Beeler
"Judith reached out to me regarding a recent claim I had regarding my vehicle. All is being handled appropriately."
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John Tillman

December 19, 2023

5  out of  5 rating by John Tillman
"November 27, 2023 my passenger rear window was broken into and several personal items was stolen. I called State Farm report a claim and I was connect to a wonder agent my the name of Judith. She was very calm and professional in assisting me with getting my window replaced. First she stayed on the phone with me while putting in a claim to get my window replaced. Judith went beyond the call on duty by finding a replacement service near by location. I was very upset about the incident but Judith help continue to assist me by setting an appointment to get my window replaced. I want remind everyone it was about 5:50 pm , it was time for her to get off from work. Judith made sure that everything was in place with the claim department and getting my window replaced. Several days later she called to check up on me to see in I had my window replaced and how I was done. I really appreciate the follow up call . LIKE A GOOD NEIGHBOR JUDITH WAS THERE!!"
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Sidney Severin

December 7, 2023

5  out of  5 rating by Sidney Severin
"I have been a State Farm customer since the 80’s Kevin took over from Gary and I could not be more satisfied…they are going through some remodeling right now so please take that into consideration or go to the 2nd floor and see for yourself.😎"
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Steven Morrow

October 20, 2023

1  out of  5 rating by Steven Morrow
"I’ve been using this office for probably around 8 years or so. Maybe more. It was good at the beginning, but ever since Marisol left, it’s gone down hill. It’s dang near impossible to get them to answer the phone, their automated customer service portal is awful. Are y’all short staffed? Is that why nobody ever answers or calls back when I leave a message? Plus, their hours state that that close at 6 and yet I get off work at 5 and try to call and get the “after hours” message every time, I am so glad I am switching insurance companies. I should have left years ago."
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Wilfredo Ruiz

August 29, 2023

5  out of  5 rating by Wilfredo Ruiz
"Great service and always friendly"
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August 22, 2023

1  out of  5 rating by Dalia
"No one has called back for my rates. I winder if Kevin still owns it?"
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Megan Driver

July 7, 2023

1  out of  5 rating by Megan Driver
"I have been with this insurance company for over 3 years. In the beginning it was great. Now it’s a mess. They don’t return phone calls, there is no client relationship, requests to remove a vehicle has been well over a week, customer service is an all time low. I have put in a request to switch offices. I should have a relationship with my insurance office, I don’t. It’s frustrating and upsetting. Customer service is key, and they lack it at this branch."
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Dan Madsen

June 26, 2023

5  out of  5 rating by Dan Madsen
"Would recommend."